First of I’m blessed by finding this place. I can’t say enough of the very kind and honest employees at Big Tex. The last few years I had lost so much due to having cancer. I literally was losing everything I owned and worked hard for due to chemotherapy and radiation treatments for my cancer. I couldn’t afford a lot when I was in treatment. I begged and pleaded for a lil help. Just give me a lil time I’ll have the payment!! But life goes on and bills need to be paid. The only person that would help me was Mrs Sandra at big Tex. She actually stopped payments for me to get back to feeling well so I could work and pay my truck note and other bills. This lady doesn’t know me. I don’t know her on any personal level. But here she was supporting me and telling me that don’t worry about the truck. Worry about your health. I know not all knows the pain ,anguish, and stress of having Cancer. But I’m here to say that just a lil of sympathy, compassion, and most of all KINDNESS goes a long ways. I will always be thankful and grateful for Mrs. Sandra. Here I am 3 years later in remission but still fighting everyday. I know that without my truck I wouldn’t be able to get to my therapy, my job and pick my kids up. From my heart and everything I have THANK YOU SANDRA!!! I know you say your doing your job. But you touched my life with your kindness. Without your help I would have lost everything….now I have my life back and I’m grateful and always will pay it forward.. I will never buy another car or truck from anywhere else. I promise if you buy a vehicle there you won’t go anywhere else after.!! You will feel the difference when you go there. I promise you guys go there first and you won’t go anywhere else.

Excellent service- Sandra very helpful with me and family. Friendly, patient and professional Highly recommended!!

Sandra is amazing! She went above and beyond to help us in our situation. We will definitely be lifelong customers.

We purchased our car from Big Tex Auto over the summer, and while we did experience some major issues a few months later, the way the team handled it really mattered. When another issue came up right before Christmas (this time electrical), it was incredibly stressful. Sandra was our main liaison with repairs and stayed on top of communication, making sure we understood what was happening every step of the way. Jose, our sales rep, worked with us to rework the financials so we could get into another car before the holidays. That level of effort and flexibility made a huge difference for our family. No car-buying experience is perfect, but what matters is how a dealership shows up when things go wrong — and Big Tex Auto did. Big thank you to Sandra and Jose for helping us get through a tough situation.